We are still shipping online orders via contactless delivery during level 3 & 2. There maybe some delivery delays

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SHIPPING

DELIVERY INFORMATION

COVID LEVEL 3 & 4

Spoil Me is dispatching online orders via contactless delivery.

Please allow 2-3 Working days for your order to be dispatched.

Shipping times additional.

Shipping and dispatch times may vary due to additonal courier demand outside of our control, we cannot guarantee delivery dates at this time.

SAME DAY DELIVERY is currently on hold

Thanks for your understanding from Shaun, Jess and the Spoil Me team.

 

DELIVERY COST

Local Metro Auckland - $7.99 

Local Auckland Saturday Delivery (must be pre arranged with Spoil Me) $14.99

Auckland Rural - $13.99

North Island Delivery - $12.99

South Island Delivery - $14.99

South Island Saturday Delivery (must be pre arranged with Spoil Me) $29.99

North Island Rural - $17.99

South Island Rural - $19.99

 

SAME DAY DELIVERY // currently on hold

Same Day Delivery - Auckland Read T's & C's - $22.00

 

EXPRESS DELIVERY

South Island Express Overnight -excludes rural addresses - $29.99

 

DELIVERY TIME FRAMES 

Below are the usual delivery time frames. 

*Please understand sometimes there are courier delays outside of our control. 

Please allow 1-2 working days for Spoil Me to dispatch your order - Shipping time is additional. Monday to Friday.

Please note that while we will do everything possible to ensure a gift arrives on time, we cannot guarantee arrival on a particular date and delays can happen with couriers. 

North Island: 1-3 working days estimate only.
South Island: 2-4 working days estimate only.

If you require URGENT delivery, please contact us on 0211514247 or hello@spoilme.co.nz.

Rural Delivery: Please allow an additional 1-3 working days for delivery on top of the above time frames. 

 

PLEASE NOTE THERE IS NO OVERNIGHT DELIVERY SERVICE FOR RURAL DELIVERIES.

 

FREE SHIPPING ON ALL ORDERS OVER $150

This must be to a single delivery address within New Zealand.

 

DELIVERY DETAILS 
We are unable to deliver to PO Boxes, and cannot take responsibility for incorrect addresses which have been supplied, or non-delivery due to addresses without safe access. 

 

TRACKING YOUR ORDER 

Once the courier collects your gift box, an automatic email with your tracking number will be provided to the email address you supplied. If for some reason you do not receive it, or you delete the email, please get in touch by emailing orders@spoilme.co.nz

 

PICK UPS 
You can now select pick up as an option at checkout. Collection details will be provided once order is received and ready for collection.

 

DAMAGES

If your parcel arrives damaged this must be reported within 24h. All original packaging must also be kept. This is just so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful. 

NON DELIVERY

All no-delivery’s must be reported within 10 days of dispatch.  This is just so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful. 

 

 

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We need to ask this as we sell Alcohol

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