PLEASE ALLOW EXTRA TIME FOR YOUR PARCEL TO ARRIVE DUE TO COURIER DELAYS 

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SHIPPING

DELIVERY INFORMATION

 

 

DELIVERY COST

Local Metro Auckland - $7.99 

North Island Delivery - $12.99

South Island Delivery - $14.99

North Island Rural - $17.99

South Island Rural - $19.99

 

DELIVERY TIME FRAMES 

Below are the usual delivery time frames.

*Please understand sometimes there are courier delays outside of our control. 

Please allow 1-2 working days for Spoil Me to dispatch your order - Shipping time is additional. Monday to Friday.

Please note that while we will do everything possible to ensure a gift arrives on time, we cannot guarantee arrival on a particular date and delays can happen with couriers. 

North Island: 1-3 working days estimate only.
South Island: 2-4 working days estimate only.

If you require URGENT delivery, please contact us on 0211514247 or hello@spoilme.co.nz.

Rural Delivery: Please allow an additional 1-3 working days for delivery on top of the above time frames. 

 

PLEASE NOTE THERE IS NO OVERNIGHT DELIVERY SERVICE FOR RURAL DELIVERIES.

 

FREE SHIPPING ON ALL ORDERS OVER $150

This must be to a single delivery address within New Zealand.

 

DELIVERY DETAILS 
We are unable to deliver to PO Boxes, and cannot take responsibility for incorrect addresses which have been supplied, or non-delivery due to addresses without safe access. 

 

TRACKING YOUR ORDER 

Upon dispatch, a tracking link will be sent to your email address. If you have any questions please email us on hello@spoilme.co.nz 

 

PICK UPS 
Sorry, we are an online only business and do not allow pick ups.

 

DAMAGES

If your parcel arrives damaged this must be reported within 24h. All original packaging must also be kept. This is just so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful. 

NON DELIVERY

  All no-delivery’s must be reported within 10 day of dispatch.  This is just so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful. 

 

 

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